Returns & Refunds

At Mayuram Oils, we take pride in delivering fresh, pure, and high-quality cold-pressed oils. Since our products are food-grade consumables, we maintain strict quality standards. Please read our Refunds & Cancellation Policy carefully before placing an order.

1) Order Cancellations

• Orders can be cancelled within 12 hours of purchase or before dispatch, whichever is earlier.

• Once an order has been processed or shipped, it cannot be cancelled.

• To request a cancellation, email radha.mnx@gmail.com with your order details.

2) Refunds & Replacements

We accept refund/replacement requests only if:

• Wrong product delivered

• Damaged or leaking product received

• Expired product delivered

Please raise your request within 48 hours of delivery.

3) Non-Returnable Items

Due to the consumable nature of our products, we do not accept returns for:

• Opened or used bottles

• Change of mind after purchase

• Products without original packaging

4) Refund Process

• Email radha.mnx@gmail.com with your Order ID, issue description, and clear product photos for verification.

• Once verified, we will initiate either:

  • A replacement shipment, or

  • A refund to your original payment method.

Refunds are typically processed within 7–10 business days after approval.

5) Shipping Costs

• For wrong, damaged, or expired products, we cover return shipping costs.

• In all other cases, return shipping costs are non-refundable.

6) Contact Us

For questions about cancellations, refunds, or replacements:
radha.mnx@gmail.com